INSIGHTS – SUCCESS
Unified Grocers, the largest retailer-owned wholesale grocery cooperative in the western United States, wanted to distribute mission-critical company information online. Management decided to use SharePoint® to implement this strategy.
CA Technologies, an industry leader in information technology (IT), needed to migrate a large document set from FrameMaker® to AuthorIt® after acquiring a business group.
McDonald’s Corporation (McDonald’s), the world’s largest chain of fast food restaurants, implemented a new learning content management system (LCMS), but needed to develop new templates, style sheets, and writing guidelines to facilitate migrating content to the new system.
A leading public utilities company was updating its outage management system. Once the software upgrade was complete, the technical job aids and training manuals needed to be refined and updated with the latest information for existing and new employees to access.
Pfizer, one of the world’s largest research-based pharmaceutical firms, wanted to roll out team building classes. Management recognized that success came from working together as a global team to serve customers.
A leading international insurance company’s vigorous growth had caused many of its policies and procedures to become outdated and inconsistently formatted.
Cameron International Corporation (Cameron), a provider of flow equipment products and services to the global oil and gas industry, needed help standardizing its procedures.
A FORTUNE® 500 medical device company needed to develop the technical writing capabilities of three of its scientists. For many of the company’s scientists, English was a second language, yet the scientists were responsible for writing various documents, including medical testing documentation.
Unified Grocers, the largest retailer-owned wholesale grocery cooperative in the western United States, needed to update its company policies and procedures after a large merger.
A FORTUNE® 50 retailer had an extensive array of documented processes and standard operating procedures housed in multiple internal websites, document storage sites, and paper-based manuals.
A FORTUNE®50 financial services company was facing a complex merger with new employees in the financial services and wealth management areas.
Mead Johnson, a global manufacturer of infant formulas and nutritional products, required a qualified science writer to help research and write a scientific paper on allergic diseases in infants.
New York State’s Capital District Transportation Authority (CDTA) needed a revised, updated, and edited installation manual for its information technology (IT) office to help manage the software used to track and manage its vehicles.
Anthem Inc., the nation’s largest publicly traded managed healthcare company, was one of several companies responding to a request for proposal (RFP) from the state of Kansas. The RFP was long and detailed, and Anthem’s response had to be comprehensive, flawless, and on time.
A global powerhouse in scientific instrumentation planned to move the documentation for its new oscilloscopes from hard copy to the Web, but its documentation specialist left early in the process, so the company had to ship instruments without the online help its customers required.
Carnival Corporation, one of the largest vacation companies in the world, had a simple need: encourage travel agents to use its new automation process on its website.
CareFusion’s market-leading medical technologies, services, and instrumentation help the global healthcare industry improve the safety and quality of care. The company was eager to implement its own automated systems and create its own corporate culture.
Motorola Solutions, a global information technology (IT) pioneer, was developing technology to support a next-generation vehicle for law enforcement agencies.
SGS is the world’s leading inspection, verification, testing, and certification company. Clarity’s challenge was to help SGS uphold its commitment in an article regarding counterfeit drugs.